Any macro- or microISV collects a pile of miscellaneous information while developing, promoting and supporting its software products. This includes: know-hows algorithms company policies programming, development or marketing techniques and tricks standard solutions and workarounds for certain issues collection of links to various resources how-tos use cases experience with third-party software, tools or services research [...]
If you are serious about writing a good documentation for your software either with our help authoring tool – Dr.Explain, or with another one, then you definitely should subscribe to the following blogs on technical writing, software help and documentation authoring. To be honest I even included links to blogs of our direct competitors. I [...]
The software improvement advice, techniques and ideas that I post here are taken from our real practice. I try to keep this blog practical and hype free. This post is a rare case (the previous one was about 9 months ago) when I’d like to tell a little about our own products. During the recent [...]
During the last months I tried not to aggressively promote our flagship application Dr.Explain in this blog. I’d like the ISV Kaizen Blog to be not an advertorial but a collection of simple tips and tricks useful for most of ISV and mISV. This post is an exception because today we have a good news. [...]
There are many situations when you have an application but there is no help file with it, and you have no time to write complete documentation yourself. At the same time you have no budget to hire a professional technical writer who can do this tedious work for you. The situations come up fairly often [...]
If you deal with software development business then you likely have ever dealt with software documentation writing. Next time, when you are about to create or revamp a help system for your software start from this free on-line tool, Software Help Planner. It will advise the most suitable help system architecture for your software product. [...]
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