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	<title>Comments on: 7 Steps to Speed Up Your Software Technical Support Tasks</title>
	<link>http://www.drexplain.com/isv-kaizen-blog/support/7-steps-to-speed-up-your-software-technical-support-tasks/</link>
	<description>Strategy of continuous improvement for ISV business</description>
	<pubDate>Sat, 13 Mar 2010 20:29:46 +0000</pubDate>
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		<title>By: Henrik</title>
		<link>http://www.drexplain.com/isv-kaizen-blog/support/7-steps-to-speed-up-your-software-technical-support-tasks/#comment-778</link>
		<author>Henrik</author>
		<pubDate>Wed, 10 Sep 2008 22:53:39 +0000</pubDate>
		<guid>http://www.drexplain.com/isv-kaizen-blog/support/7-steps-to-speed-up-your-software-technical-support-tasks/#comment-778</guid>
					<description>I tried Flashpaste. It works and has basic features. But I ended by registering Phrase Express which is much more flexible. 

You can check it at http://www.phraseexpress.com

It also allows to use formatted text templates with screenshots. 

Henrik</description>
		<content:encoded><![CDATA[<p>I tried Flashpaste. It works and has basic features. But I ended by registering Phrase Express which is much more flexible. </p>
<p>You can check it at <a href="http://www.phraseexpress.com" rel="nofollow">http://www.phraseexpress.com</a></p>
<p>It also allows to use formatted text templates with screenshots. </p>
<p>Henrik</p>
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