Archive for May, 2007

Eliminate the barriers in your software

May 28, 2007

One of the purposes of continuous software improvement is finding and eliminating the barriers that get in the way of users when they’re working with your software. Let’s name the most typical barriers that make your software less user friendly. Confirmation message boxes The most annoying things in software programs are message boxes. The message [...]

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Posted in Application | 1 Comment »

“A Saturday Newbie” tactics for software improvements

May 14, 2007

Kaizen is all about continuous improvement. I’d like to acquaint you with a tactics that I use to find out what else may be improved in our Dr.Explain software and other our products. Besides feedback from users, which is very important of course, I use a trick that I call ‘A Saturday Newbie’. The tactics [...]

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Posted in Application, Testing | No Comments »

Google Alerts for software vendors

May 7, 2007

Likely, you may be aware of Google Alerts. Google Alerts are email updates of the latest relevant Google results (web, news, etc.) based on your choice of query or topic. For mISV, Google Alerts is one of most useful tools. It’s free and it saves much time when monitoring your market niche. You must just [...]

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Posted in Productivity | 1 Comment »

Establish certification program for your users

May 2, 2007

Have you ever thought about establishing a certification program for users of your software? If your software is quite sophisticated and requires training then you can build a community of professionals around your product through the system of personal certificates. Offer your users to pass a series of on-line tests and award them with personal [...]

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Posted in Marketing, Support | No Comments »