Productivity

Entrepreneurship Matters!

Posted by Dennis Crane on August 18, 2011 at 4:07 am

Have you ever thought about starting your own business? Do you run your own business already? No matter if it’s a barbershop around the corner, a technical writing service, a software development company, or a huge corporation with hundreds of employees. Finally, it’s all about entrepreneurship. For me, entrepreneurship means using my skills to help [...]

Easily track your product mentioned on Twitter

Posted by Dennis Crane on June 23, 2009 at 4:34 am

Nowadays, the Twitter gets very popular. Frankly, the marketing value of Twitter is still doubtful for me so I have no personal account. Nevertheless, Twitter helps me to monitor what people tell about our products and in what context our product names are mentioned. You can do the same and that’s pretty easy. Simply add [...]

Two useful services for making voice-over for screencast or video

Posted by Dennis Crane on May 7, 2009 at 4:27 am

Recently, we needed a presentational video for an affiliated service that allows health conscious people to track their diabetes, blood pressure, or body weight records and to share the results. The main difficulty of the project was a voice-over for the video. We needed a clear, calm and native English speech but there are no [...]

Organize your mISV knowledge and boost your productivity

Posted by Dennis Crane on April 8, 2009 at 9:42 am

Any macro- or microISV collects a pile of miscellaneous information while developing, promoting and supporting its software products. This includes: know-hows algorithms company policies programming, development or marketing techniques and tricks standard solutions and workarounds for certain issues collection of links to various resources how-tos use cases experience with third-party software, tools or services research [...]

Tapping Your Creative Juices

Posted by prichard on August 7, 2008 at 10:05 pm

[Editor's Note: This post comes from Craig Prichard, a Technical Communicator. He has provided beta and usability testing for Dr.Explain, wrote the sample project (GUI) that is distributed with the latest version, and is the "voice" of this video.] Dennis has generously provided me enough rope to hang myself. I hope to make a hammock [...]

7 Steps to Speed Up Your Software Technical Support Tasks

Posted by Dennis Crane on May 5, 2008 at 4:17 am

This post is written by our special guest, Nikolay Tyushkov. Nikolay is an owner of Softvoile. The most known software titles by Softvoile are Flashpaste – an utility for managing and quick pasting text templates, and Clipdiary – a free utility for keeping the clipboard history. As a veteran of ISV business, Nikolay has great [...]

Two new products for software vendors

Posted by dennis on March 11, 2008 at 5:24 am
Dr.Explain concept

The software improvement advice, techniques and ideas that I post here are taken from our real practice. I try to keep this blog practical and hype free. This post is a rare case (the previous one was about 9 months ago) when I’d like to tell a little about our own products. During the recent [...]

Gathering feedback from your customers

Posted by Dennis Crane on August 2, 2007 at 4:03 am

Bob Walsh has recently written “Email one customer a day” post in his 47hats blog. Here is the post’s summary: Try emailing one customer a day. Pick a customer who bought your product or who signed up for your Web 2.0 service some time back and send them a friendly, short email: “Dear Bill, Just [...]

Summer sales slump or a chance to boost your software business?

Posted by Dennis Crane on July 23, 2007 at 8:57 am

During the last weeks I saw several posts on various ISV and shareware forums where people complained that their sales had decreased and that summer is the worse period for software business. Overall, I have to agree that in summer the business activity goes down. Nevertheless, summer offers a good chance to boost your software [...]

Another way to improve your software business with Dr.Explain tool

Posted by Dennis Crane on July 12, 2007 at 3:29 am

During the last months I tried not to aggressively promote our flagship application Dr.Explain in this blog. I’d like the ISV Kaizen Blog to be not an advertorial but a collection of simple tips and tricks useful for most of ISV and mISV. This post is an exception because today we have a good news. [...]