The Dr.Explain Software Privacy Policy

Protecting your privacy is important to Indigo Byte Systems. We are committed to keeping your personal information confidential. If you use our services or download our software, please read this Privacy Policy to learn how we handle your personal information.

Why collect information?

Indigo Byte Systems collects and uses your personal information to provide you with easy access to our products and services, and to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you'd like to hear about. This may occasionally include providing you with information from other technology companies about products and services that can add value to your Indigo Byte Systems products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.

Collecting personal information

We collect information about you in several ways. Indigo Byte Systems and/or its payment processing service providers (e.g. Plimus, etc.) may ask you for contact information and payment information when you purchase our products. We may also ask for contact information when you download software from our site, register a new Indigo Byte Systems product, correspond with us, ask to be included in an email mailing list, or participate in an online survey. We collect and store the information you provide in a secure database. We do not store credit card numbers that are collected during the purchase of products from our web site.

Disclosing personal information

Information submitted to Indigo Byte Systems is not shared with outside parties except to the extent necessary to complete the request or answer the question that has been submitted to us.

Protecting your personal information

Indigo Byte Systems and its payment processing service providers safeguard the security of the data you send with physical, electronic, and business procedures. We strongly suggest that you use every precaution to protect your personal data when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Indigo Byte Systems uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where payment information is required. To make purchases from Indigo Byte Systems, you must use an SSL-enabled browser such as Internet Explorer, FireFox, Safari or Netscape Navigator. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet. When you place orders, we redirect you to Plimus site, hosted by Plimus, Inc. Information about their privacy policy can be found at

Collecting other personal information

When you browse Indigo Byte Systems's website, you are able to do so anonymously. Generally, we don't collect personal information when you browse although your browser does automatically tell us the type of computer and operating system you are using.

The Indigo Byte Systems website may use "cookie" technology to identify your browser with a unique, random number. The cookies we may use do not reveal any personal information about you. Cookies help us understand which parts of our website are the most popular, where our visitors are going, and how long they spend there.

In some of our email to you, we may use a "click-through URL." When you click one of these URLs, you may pass through a web server before arriving at the website that is your destination. This allows us to track click-throughs to help us determine your interest in particular topics and to help us improve our customer communication.

Commitment to privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Indigo Byte Systems employee and partner. Indigo Byte Systems does not knowingly solicit personal information from children or send them requests for personal information.

Indigo Byte Systems's website may contain links to other sites. Unless you have been notified otherwise, Indigo Byte Systems does not share your personal information with those websites and is not responsible for the privacy practices of those sites. Indigo Byte Systems encourages you to learn more about the privacy policies from those companies directly or from their web sites.

The Indigo Byte Systems Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.