Troubleshooting advanced search
When you use the advanced search feature in HTML files exported from Dr.Explain, you may encounter error messages instead of search results. These messages range from simple notices like "Nothing was found" to error codes that indicate the specific type of problem.
Quick reference
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What you see
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What it means
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Most likely cause
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Language setting mismatch
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HTML export language setting doesn't match content language
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Index still building or language setting mismatch
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Index still building or HTML export language setting doesn't match content language
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Search index files cannot be loaded
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Web server configuration or connectivity issue
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File not found
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Web server configuration issue
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Search index not found
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Index still building or path configuration error
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Request cannot be processed
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Web server forwarding requests incorrectly
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Index being updated
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Index still building
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Server error
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Web server configuration or permission issue
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Cannot connect to backend
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Backend service not running or wrong configuration
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Service temporarily unavailable
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Rate limiting or server overload
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Server taking too long to respond
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Backend slow to respond or timeout settings
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Search engine unavailable
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Solr service crashed or misconfigured
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